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Patient Adherence and Compliance

FDS Adherence and Compliance Programs

What it is
FDS' patient education programs are designed to educate and empower your patients. Adheris’ direct-to-patient programs have shown that patients are more likely to stay on therapy when they understand:

  • Why medication has been prescribed for them
  •  How the medication should be taken
  •  How long they should remain on therapy
  •  What to expect (i.e., side effects, onset of action, etc.) while they are on therapy.
How It Works
There is in no new steps or tasks required of your pharmacy staff. All phases of each program are handled directly by the team of FDS, Inc. and Adheris, Inc.  FDS provides a simple HIPAA compliant data feed to Adheris on your behalf. 
  • Prescription records from the pharmacies are processed and trigger a series of interventions based on program design and logical instructions derived from the patient therapy experience.
  • Interventions are printed and mailed to the patients.
  • Patients' communications arrive at their own homes directly from their own local pharmacist.

For each of the drugs available in the program, up to six letters will be sent out per year per patient. An easy to navigate web site for patients to op opt of the program is made available by Adheris.

Expected Results
Participating pharmacies receive rebates each time a refill reminder or informational or educational letter about a compliance program-eligible drug is sent to one of their patients. These programs pay the pharmacy for each letter, up to six letters per year per program, sent to each patient to whom the pharmacy dispenses these drugs.

What You Need To Do

This program is open to all pharmacy system users. Contact FDS at 877.602.4179 or email us at info@fdsrx.com to get the specifics for your system.

Compliance Letter Sample

Compliance Letter Sample - Refill OverdueRefill OverdueParticipating pharmacies receive rebates each time a refill reminder or informational or educational letter about a compliance program-eligible drug is sent to one of their patients.

Letter Samples - Use the following links to view or download sample compliance letters in PDF format.

 

Use this link to visit Adheris.com.

FDS cannot guarantee that links outside of this web site will retain the same email and/or web URL links for any given period of time. Please report broken links to the FDS Product Support staff.

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Confidentiality

FDS programs meet or exceed the guidelines established by both the National Association of Boards of Pharmacy (NABP) and the U.S. Department of Health and Human Services Health Insurance Portability and Accountability Act (HIPAA) regulations with regard to medical record confidentiality.

  • All communications are approved by the appropriate Pharmacy representative at each participating pharmacy prior to the pharmacy's entry into the program.

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